Support
Frequently asked questions
Answers to the questions we hear most often from prospective users of Comptallary. If you can't find what you're looking for, reach out through our contact details in the footer.
What does Comptallary actually do?
Comptallary is an AI-driven platform that processes market, property, and financial data to help remote investors evaluate opportunities and make better-informed decisions without needing to be physically present in a given location.
Who is Comptallary built for?
The platform is designed primarily for investors based in Malaysia and the wider Southeast Asia region who manage assets or opportunities remotely and need structured data to support their decisions.
Do I need technical or data science skills to use the platform?
No. Comptallary is built so that analysis and insights are presented in a readable format. You don't need coding or data science experience to interpret the outputs.
How does Comptallary source its data?
The platform aggregates and processes data from multiple available sources relevant to the markets it covers. Specific data partnerships and feeds are outlined in more detail once you're onboarded.
Is Comptallary a substitute for financial or legal advice?
No. Comptallary provides data analysis and decision-support tooling. It is not a licensed financial advisory service, and any decisions you make using the platform should be considered alongside appropriate professional advice.
Can I use Comptallary on mobile devices?
Yes. The platform is accessible through a standard web browser on desktop, tablet, or mobile, so you can review analysis wherever you are.
How is access to the platform granted?
Access currently requires a request through our onboarding process. You can start this by submitting the request form found on this site.
What markets or asset types does Comptallary cover?
Coverage is focused on opportunities relevant to remote investors across Malaysia and Southeast Asia. Specific scope and categories are confirmed during onboarding based on your needs.
Is my data kept private?
We take data handling seriously. Please refer to our Privacy Policy for details on how information submitted to Comptallary is collected, used, and protected.
How often is the underlying data updated?
Update frequency depends on the data category and source. Our aim is to keep information as current as reasonably possible so your decisions are based on timely analysis.
Can I cancel or stop using the platform at any time?
Yes. Our Terms of Service outline the conditions around account access, cancellation, and discontinuation of use.
Who do I contact if I have a question not covered here?
You can reach Comptallary using the contact information provided in the footer of this site, and we'll do our best to help.
Still have questions?
Request access and our team will walk you through how Comptallary fits into your decision-making process.
Request AccessComptallary provides data analysis and decision-support tools. It does not constitute financial, legal, or investment advice.